All students are required to read and consent
to these Student Policies when registering for lessons.
Payment for lesson(s) indicates full consent with these policies.
We are confident that you will receive excellent instruction from a knowledgeable and passionate instructor. However, if you are not satisfied with the quality of instruction after your first lesson, we will grant a full refund.
Payments must be made in full, at least one week in advance of your first lesson. Payments may be made at our secure online store. We accept all major credit and debit cards through a secure free PayPal account. All lessons and lesson packages are nonrefundable *(see our guarantee above).
Lessons are scheduled at the time of purchase in consultation with Dr. McBride. We strongly recommend weekly lessons. However, other arrangements are possible, and a lesson every week is not required.
A lesson may be rescheduled with 24-hours notice.
You may reschedule each lesson purchased only one time.
Instructor Cancellations and Time Off
In the unlikely event that the instructor must cancel a lesson or take scheduled time off, the lesson will be rescheduled at the earliest convenience.
We strive to run on schedule. We expect you to be on time as well. If you are running late, your instructor is required to wait for half of your scheduled lesson time, after which time you will be considered absent. If an instructor is late for a lesson, he/she will add the time at the end, or to a future lesson.
These policies apply to the initial lesson package and all future lesson packages. We reserve the right to change these policies at any time.
COLLECTION OF INFORMATION
We generally only collect personally identifiable information from you when you voluntarily submit it to us when you: register with us; sign-up for lessons; send us questions or comments via e-mail; and/or, fill out online surveys, or any other requests we make for suggestions or comments about the Web site. This information may include personal information such as your name, e-mail address, telephone number, and home address. Also, we may request certain demographic information such as your age, and gender. We never collect more information than what is reasonably necessary to fulfill your requests and our legitimate business objectives. We will take appropriate steps to ensure the security and integrity of any information you provide to us.
If you are under the age of 13, your parent or guardian's consent is required before you can provide any personal information to us for purposes of registration and/or other online activities.
If we ask you to register with the Web site, we may ask for personal information such as your full name and e-mail address, and mailing address. We may use such information to periodically contact you with news, and relevant announcements.
HOW INFORMATION IS USED
We collect the personal information you provide on the Web site. We may use the information you submit to the Web site to send you advertising or promotional materials, including information about new features and enhancements, special offers and other events of interest. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the services we provide you and can better meet your needs.
INFORMATION SHARING & DISCLOSURE
Because we value all customer relationships, we do NOT rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
To provide relevant information not found on the Web site and to provide a greater variety of online opportunities, we may provide links from the Web site to third party web sites. We encourage our Web site visitors to read third party sites' privacy policies before submitting personal information. We are not responsible for any information these web sites may obtain from you and we do not review or oversee their privacy policies or procedures.
If you do not want us to send you e-mail or regular mail about our services, you can opt-out at the time we collect the information. If you are receiving e-mails or regular mail and at a later date you choose to opt-out and have your name removed from our e-mailing list, you can do so by sending an e-mail to michael [at] michaelscottmcbride [dot] com. We will occasionally send email announcing changes or enhancements to our site or services. If you do not wish to receive these announcements, please notify us that you wish to opt-out of all announcements.
CHILDREN UNDER 13
Consistent with the Children's Online Privacy Protection Act ("COPPA"), we do not solicit personal information from children. Visitors 13 years of age and under should remember that they are required to obtain an adult's permission before submitting any personal information to this, or any other, Web site.
CONTACTING THE WEB SITE